All set! The customer confirmed his order and you are pretty sure everything will go well. Nothing can go wrong, we will just pack it and give it to the courier and a few days later the customer will happily receive and order and pay for it. And suddenly you wake up...
So you have been told that “the customer is always right”. Uh-huh…And maybe someone told you that “the customer is always good”…😂 (<— this is cool HTML emoji). Ok, let us take a step back a little and cool down here. We...
Internet is full of articles about e-commerce and different challenges that an e-commerce business may face. The problem is that a lot of these articles were written by people who never had an online shop! How do we know that? Let me start from the beginning although...
In the wake of this digital era, we all enjoy comforts that were unimaginable a few decades ago. From paying monthly electricity bills to reserving a spot in an upcoming concert, all is possible given you have access to a web-friendly gadget and high-speed Internet....